Privacy Policy
At PersianMine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, game servers, and related services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information you provide directly, including: account registration data (username, email, date of birth), profile information (display name, avatar), payment information (processed securely through third-party providers), communications with us (support tickets, emails), and in-game data (gameplay stats, achievements, chat logs for moderation purposes). We also automatically collect certain data: IP address, browser type, device information, pages visited, and referring URLs.
2. How We Use Your Information
We use your information to: provide and maintain the Service, process transactions and send related information, send administrative notifications (service updates, security alerts), respond to your inquiries and provide customer support, monitor and analyze usage trends to improve the Service, detect, prevent, and address fraud and technical issues, enforce our Terms of Service and other policies, and comply with legal obligations.
5. Data Security
We implement industry-standard security measures to protect your data, including: encryption of data in transit (TLS/SSL), encryption of sensitive data at rest, regular security audits and penetration testing, access controls and authentication requirements, and regular backups. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where we need to retain certain information for legal, accounting, or security purposes. Game logs and chat history are retained for up to 90 days for moderation purposes.
7. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the following rights under GDPR: Right of Access - request a copy of your personal data, Right to Rectification - request correction of inaccurate data, Right to Erasure - request deletion of your data, Right to Restrict Processing - request limiting how we use your data, Right to Data Portability - request transfer of your data, Right to Object - object to certain processing of your data, and Right to Withdraw Consent - withdraw consent at any time. To exercise these rights, contact us at privacy@persianmine.ir.
8. Children's Privacy
PersianMine is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. The updated policy will be effective when posted. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@persianmine.ir, through our Contact page, or via our Discord server. We will respond to your inquiry within 30 days.
GDPR Compliance
PersianMine is committed to complying with the European Union's General Data Protection Regulation (GDPR). We ensure that all personal data is processed lawfully, fairly, and transparently. Our data processing activities are based on legitimate interests, contractual necessity, or explicit consent where required.
Data Controller
PersianMine, operating entity
DPO Contact
privacy@persianmine.ir